Don't take our word for it
Below are some of the many testimonials we have received from our customers nationwide.
To help you view them we have broken them down into seven specific categories.
Most of them fall into general testimonials while the other sections are useful and may help you decide on which area is of more importance to you.
They may also help you when writing your testimonial.
Send Us Your Feedback
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our simple form.
It is now just over six months since installation and I am very pleased with all aspects of my security alarm system. Two false alarms due to my forgetfulness were handled courteously and patiently. The system has been troublefree, although our telecomms company caused a minor panic, when they were undertaking a major upgrade in this area, setting off an internal warning alarm after bed-time!. The recent visit from the service engineer was efficient and provided further reassurance that I am in good hands.
Robert Evans, Bedfordshire
We had a very quick response from the police when the alarm was set off accidently. My wife has Parkinson's and feels very secure now if I have to go out.
Mr B, Ledbury
I have Multiple Sclerosis and it's great comfort to know if I have a fall and can't get up again I just push a button, thank you.
Mr B, Shropshire
Smoke and Fire
Your DVD was good but, having a Direct Response System, it couldn't portray just how good it is and the really truly customer friendly Customer Service you really have, they are patient with technophobes, polite and 'always there', brilliant! People watching the DVD would probably think, ""Oh, yeah, I bet"", as most phone Customer Service these days is difficult to get through, difficult to speak to a human and then they are not always patient. And - the system really works, as we ended up with a Fire engine at the door once through not getting the alarm off quick enough (burnt toast!) so the monitoring system really is there!! Thanks.
Mr K, Wiltshire
I wish to say my thanks to your company and especially to the control room staff for the rapid response I got to the emergency call for medical help via my 'Panic Pendant'. Within minutes my keyholder neighbours and a first-responder paramedic were coming in to my room and began to treat me, an ambulance was not far behind. It was the best money I have ever spent. Every time I see the control panel on the wall I am reassured I have a friend waiting to help. I also believe it was the sight of the panel in my kitchen that deterred a 'conman' at my door, trying to tell me that I needed £400 of work done, which I knew to be false. As he tried to enter I stood by the panel and he calmly turned and walked away.
Mr J, West Midlands
I feel very safe with this installation and reassured by the regular visits to ensure smooth running of the system.
Ms B, Bournemouth
recent contact to upgrade our pirs to pet friendly and routine call confirms the consistently high service, manner of your engineers(always very efficient )...we take the quality of your customer service and engineers for granted, how they put up with old and confused like me I do not know...the whole set up inspires confidence...thanks
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