Don't take our word for it
Below are some of the many testimonials we have received from our customers nationwide.
To help you view them we have broken them down into seven specific categories.
Most of them fall into general testimonials while the other sections are useful and may help you decide on which area is of more importance to you.
They may also help you when writing your testimonial.
Send Us Your Feedback
If you would like to send us your testimonial, click here and fill out
our simple form.
General
My wife and I are delighed with the service given by Direct Response. Being of the older generation technology is a bit scary when things go wrong, (power cuts etc) but one phone call and your helpful staff guide us through. We also feel safe! PS. The web site was easy to use.
Mr S, Cardiff
Monitoring
We had a very quick response from the police when the alarm was set off accidently. My wife has Parkinson's and feels very secure now if I have to go out.
Mr B, Ledbury
Lifesaving
I have Multiple Sclerosis and it's great comfort to know if I have a fall and can't get up again I just push a button, thank you.
Mr B, Shropshire
Smoke and Fire
My family and I were woken early in the morning by the Fire Brigade breaking down my front door. The downstairs of my house was on fire and I hadn't even realised. Thanks to the monitored smoke detector my family and I are all ok and no serious damage was done.
Mr H, Staffordshire
Panic Button
I wish to say my thanks to your company and especially to the control room staff for the rapid response I got to the emergency call for medical help via my 'Panic Pendant'. Within minutes my keyholder neighbours and a first-responder paramedic were coming in to my room and began to treat me, an ambulance was not far behind. It was the best money I have ever spent. Every time I see the control panel on the wall I am reassured I have a friend waiting to help. I also believe it was the sight of the panel in my kitchen that deterred a 'conman' at my door, trying to tell me that I needed £400 of work done, which I knew to be false. As he tried to enter I stood by the panel and he calmly turned and walked away.
Mr J, West Midlands
Installation
I feel very safe with this installation and reassured by the regular visits to ensure smooth running of the system.
Ms B, Bournemouth
Servicing
We are always grateful for the courteous behaviour of the men who service the alarm.
Mr T, Bournemouth
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